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The latest reports from users having issues in New York City come from postal codes 10118, 10021, 10023, 10013, 10001, 10004, 10011 and 10003.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
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In the last three months, how would you rate Spectrum?
2.26 out of 5 257,600 ratings
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Problems in the last 24 hours in New York City, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in New York City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (62%)
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Wi-fi (14%)
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TV (9%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near New York City, New York
The most recent Spectrum outage reports came from the following cities:New York City, Brooklyn, Queens, The Bronx, Staten Island, Newark, Clifton, East Newark, North Bergen, Edgewater, Jersey City, Cliffside Park, Secaucus, Fort Lee and Irvington.
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| City | Problem Type | Report Time |
|---|---|---|
 New York City | Internet | |
| Brooklyn | Internet | |
| Brooklyn | Internet | |
| Brooklyn | Internet | |
| Brooklyn | Internet | |
| Brooklyn | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near New York City, New York
Latest outage, problems and issue reports in New York City and nearby locations:
- Jamie Ansorge (@AnsorgeNYC) reported fromBrooklyn, New York
.@GetSpectrum @Ask_Spectrum charging my senior mother $250 per month for awful service and deliberately giving me the ring a round on customer service. 6 hours on the phone no progress. Either malicious behavior or utter incompetence.
- TBloomie (@Eclectic_Mister) reported fromManhattan, New York
@Ask_Spectrum @CharterCom INTERNET OUTAGE AGAIN IN NYC. How are we supposed to get anything work? None of your reps know what the issue is or when it will be resolved. #spectrumSucks #spectrumoutage
- no kizzy cap (@mannyuptown) reported fromManhattan, New York
@Ask_Spectrum fix my damn internet it’s been since yesterday
- SJWEsq (@sjwesquire) reported fromManhattan, New York
@Ask_Spectrum Website/recording say "Performing planned maintenance which is interrupting internet ..." If planned outage, I ask CSRep, why not warn us? Oh no, she said; node is out, maybe 10 hrs. Can Spectrum PLEASE give clarity on outages at least?
- Corey Abraham (@coreyabraham91) reported fromManhattan, New York
Hi @Ask_Spectrum - is there an outage in NYC? 10012.
- Michelle Orman (@Michelle_Orman) reported fromBrooklyn, New York
@Ask_Spectrum is there (yet ANOTHER) outage in Brooklyn? 11201?
- Gene Law (@genelaw03) reported fromBrooklyn, New York
@Ask_Spectrum Also shout out to y’all for sending me a text asking me to pay my bill in the middle of the 2nd extended internet outage in the last 3 business days. I’ll be sure to get right on that. 👍🏿
- Andrea (@AndreaLisa715) reported fromManhattan, New York
@Ask_Spectrum I have no signal on WCBS in NYC, issues?
- JK Clarke (@clearjoke) reported fromManhattan, New York
@Ask_Spectrum Is there an outage in the Gramercy, Manhattan area? 10010
- Stephanie Spruyt (@Stephthisway) reported fromBrooklyn, New York
@Shudder Contacted customer service to tell them episode 10 of @ADiscoveryOfWTV is not available on @ask_spectrum and your reply was I should get another subscription through your site. So not cool
- Josh Zipin (@jzipdamonsta) reported fromManhattan, New York
@Ask_Spectrum is there an outage for 10065 in Manhattan?
- Gerald J (@GeraldJ_NYC) reported fromManhattan, New York
Oh my @GetSpectrum Internet is out again? Groundbreaking. But also very clever Twitter handle as it makes it awkward when you try to mention them in a complaint. Touché. But also please do better #nyc
- dominica (@PlanetDominica) reported fromManhattan, New York
@Ask_Spectrum No, this is false. I am not able to use any apps on my smart tv despite speed test indicating there is sufficient speed to support them. This happened over the last 2 weeks. Your company is throttling service in such an extreme way that the service is non functional
- Carolyn Anthony (@CAnthonyAssoc) reported fromManhattan, New York
@Ask_Spectrum NYC Upper Westside internet/WiFi been down since last night 2.13.2021. What is going on?
- Bronwen McShea Ph.D. (@bronwenmcshea) reported fromManhattan, New York
@Ask_Spectrum my internet is down, midtown east...there seem to be outages all over Manhattan.
- Charles Forde (@CharlesHForde) reported fromBrooklyn, New York
@Ask_Spectrum is there an internet outage in downtown Brooklyn, NY?
- Ra's al Goon (@SirWoodsington) reported fromManhattan, New York
@GetSpectrum your guys keep trying to enter my private property to service adjacent spectrum customers. There is some type of fiber going though my property. A supervisor said they would reach out to rectify. I won’t be providing access to any spectrum employees until then. DM!
- Partners in Company (@PartnersInCo) reported fromManhattan, New York
@GetSpectrum stop calling!!! This isn’t good customer service!
- dominica (@PlanetDominica) reported fromManhattan, New York
@Ask_Spectrum Furthermore, I am not using the VPN on my smart tv, the tests were on my phone. I was just trying to figure out why the internet speed is so slow. You are stealing service quietly from your customers @aoc @RepEspaillat
- MISS PICKLES (@hisnameismario) reported fromBrooklyn, New York
@Ask_Spectrum 3rd time week i’m experiencing another outage..... this is unacceptable honestly... why am i paying for something that doesn’t work
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- ⟭⟬ ᴮᴱlike_a_Butterfly🦋 ⁷ ⟬⟭ 💜 (@girlwithluvbt21) reported
.@GetSpectrum **** you & your supposed fast internet
- Mike (@Mike___BX) reported
@GetSpectrum why has my internet been out all damn day? Fix this now
- Defiantjv (@defiantjv) reported
@GetSpectrum My internet is constantly down holy hell, we are switching soon
- Ethan_DATV (@Dead_Again_TV) reported
Who's testicl*s do I have to ****** over at @GetSpectrum to get a better price on new internet service? I get way higher speeds for less money at my current house.
- Lauren Mayhew (@LoloMayhew) reported
New Home Owner Saga - @GetSpectrum is the WORST. Apparently their employees can say whatever they want, but the company doesn’t honor it. Spectrum can say NO, even though you were promised something by one of THEIR associates. Does this seem like BS to anyone else? #RuinedMyDay
- Austin Monlea (@AMonlea24) reported
@GetSpectrum I’ve never despised a company more than you
- Jose Vargas (@josev814) reported
@Ask_Spectrum any idea when internet services will be restored in Whuspering Pines, NC? It’s been down since Sunday at 11 AM.
- Destiny Pina (@DestinyPina1) reported
@GetSpectrum How about you give the gift of good internet service that i actually oay for sick if not having internet and your bs excuses boooo 🍅🍅🍅🍅
- Beastly (@Beastlly_) reported
@Bartonologist @GetSpectrum I will never live anywhere with spectrum internet
- Nicola Jones (@MzJones) reported
@Ask_Spectrum makes you CALL to cancel their one week tv trial? In this year of our lord, WHAT?
